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TELECOM • PRINT • OFFICE PE Office Solutions

“A Refreshing Approach to Business Solutions”

Accounts Receivable (AR) Policy

Purpose

The purpose of this document is to clearly enumerate the terms and conditions of our accounts receivables as well as our procedures for maintaining and collecting payment from our customers.

Terms and Conditions

Customer Qualification

Verified Businesses

: Verified businesses (defined as those with a business name, physical location, and organizational structure) qualify for

Net 15

terms.

Other Customers

: All other customers, including MLMs (multi-level marketing companies) and home-based businesses, are required to pay

upon receipt

Exceptions

: Any other credit terms must be well-documented, approved by the company

admin

, and extended on a

per-case basis

. These cases are exceptions and do not establish a precedent for further exceptions.

Requirements for Extended Terms

Customers offered extended terms must enroll and maintain

ACH payments

with PE.

If the ACH account is closed or funds become unavailable, the account will be considered

PAST DUE

and is subject to the late payment and collections policy.

Payment Procedures

Invoice Delivery and Due Dates

Invoices are delivered to the customer when the product or service is provided and are considered

due upon receipt

For customers with ACH or credit card accounts with PE Offices:

Payment is processed either at the time of service delivery or at the end of the month, based on company convenience.

Payments made by check are subject to a

$50 returned check fee (NSF)

in addition to any collection fees incurred.

Telecommunication Customers

Customers not enrolled in ACH autopayment may be required to prepay for the first month of service.

Telecommunication invoices are generated and billed on the

first business day of the month

and are automatically charged via ACH or credit card shortly thereafter.

paid invoice

is emailed to the customer once payment is processed.

Advance Notice for ACH Customers

Standing or recurring ACH accounts receive

2-3 days' advance notice

of upcoming charges.

Charges for equipment delivery or installation are processed immediately or according to specific terms of the sale.

Account Management

Monthly Statements

statement of account

is emailed to customers on the

15th of each month

, including copies of any open invoices.

PAST DUE and Collections

Accounts aged over

45 days

are contacted by phone and notified of their overdue status via mail; there is a

$10 fee

for mailed statements.

Late fees are charged on all accounts aged

60 days

or more.

Equipment

: Invoices for physical hardware (printers, routers, phones) indicate that the equipment is considered the property of PE Office Solutions until full payment has been made. In the event of termination, the equipment must be returned, In the event of termination, the client authorizes PE Office Solutions and its staff to retrieve the equipment.

Telecommunications

: Accounts aged

75 days

will be subject to:

Automatic termination of service

$100 reconnect fee

for reactivation.

No guarantee of securing the customer’s original phone number upon service termination.

This AR Policy ensures transparency and consistency in managing customer accounts and collecting payments. All customers are expected to adhere to the terms and procedures outlined above.